At Eurosteel NZ, we pride ourselves on building strong, long-term relationships with our clients. Our team is here to guide you through every step of the process, from concept to completion, making your experience simple, informed, and enjoyable.

Whether it's through a phone call, email conversation, or a consultation, we take the time to understand your project, your needs, and your vision. Our goal is to tailor a custom solution that fits seamlessly into your architectural goals and budget.

Our 11-Step Process

Step 1 | Enquiry

Submit your enquiry via our Fast Quote Form or email us your architectural plans. Our team will work with you to gather the key information needed to quote accurately. If you have an idea of dimensions please send this also.

Step 2 | Formal Estimate

We’ll provide a formal estimate once all project details are confirmed. Your estimate will be emailed and texted to the contact provided and is valid for 14 days.

Step 3 | Order Confirmation

To move forward, a 70% deposit is required. This enables us to begin the CAD shop drawing and production preparation process.

Step 4 | Design Review

After your deposit is received, our team will confirm your selected designs, specifications, and hardware preferences for each item in your order.

Step 5 | Draft CAD Shop Drawing

We’ll issue your Draft CAD Shop Drawing(s) for review. At this stage, you can request changes and conduct site checks. We recommend using a qualified installer to verify all measurements.

Step 6 | Final CAD Drawing

Once amendments are finalised, you’ll receive your Final CAD Shop Drawing(s) for final approval.

Step 7 | Sign-Off via digital document

When your installer or builder confirms the drawings are correct, we’ll send a document form for digital sign-off. Only signed drawings will proceed to production.

Step 8 | Production

After receiving your signed approval, your order enters production. The official lead time begins from this date, and we’ll confirm via email.

Step 9 | Completion & Final Payment

When your custom doors or windows are complete, we’ll send completion images. The remaining balance is due at this point, prior to shipping from our overseas facility.

Step 10 | Shipping Coordination

Once payment is received, your order will be scheduled for the next available shipment. Our logistics team will confirm your delivery details and estimated arrival.

Step 11 | Delivery to Site

Once your shipment clears customs and arrives in New Zealand, our third-party freight carrier will contact you to coordinate safe delivery to the front of your site.